Strategies for Teaching Social and Emotional Intelligence in Business Communication

Abstract

Incorporating social and emotional skills (EI) training into the business communication curriculum is important for preparing students to function effectively in a global workplace with its complex informal networks, intercultural issues, team emphasis, and participatory leadership. EI skills enhance communication behavior in work groups and improve the quality of student responses to various business scenarios. Scientific research indicates that modeling social and emotional behavior is key to acquiring competency in these skills. This article describes four classroom strategies for developing EI skills in business communication courses.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 62 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.