The workplace as a community: the case of British hotels

Boas Shamir

29 citations0/0 files storedIndustrial Relations Journal

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Employment, Labor, and Gender Studies Employee Performance and Management Work-Family Balance Challenges

Abstract

In this article the author describes workplace communities in British hotels and discusses the relationships between the workplace community and employees' subculture, family life and leisure patterns. He also discusses the role of the workplace community as an alternative to bureaucratic organisation and the consequences for people of working in a leisure context.

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References

1963Outsiders; studies in the sociology of deviance 1957Community Within a Community: The Professions 1979The Collectivist Organization: An Alternative to Rational-Bureaucratic Models 1976Handbook of Work, Organization, and Society.1956Community and Association 1977The Cocktail Waitress: Woman's Work in a Man's World 1978BETWEEN BUREAUCRACY AND HOSPITALITY—SOME ORGANIZATIONAL CHARACTERISTICS OF HOTELS1 1958The Japanese Factory: Aspects of Its Social Organization.

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2000Emotional labour: a comparison between fast food and traditional service work 1995Attitudes and Work Motivation of Subgroups of Seasonal Hotel Workers 1992Deviants and misfits: hotel and catering labour and the marginal worker thesis 2011Seasonal employees' intention to return and do more than expected 2003Workplace Deviance Among Hotel Employees : An Exploratory Survey 2009Work as Community: Narratives of Solidarity and Teamwork in the Contemporary Workplace, who Owns Them?

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