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The critical maintenance issues of the ISO 9000 system: Hong Kong manufacturing industries’ perspective
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The critical maintenance issues of the ISO 9000 system: Hong Kong manufacturing industries’ perspective (2000)The critical maintenance issues of the IS…ISO 9000 maintenance in service organisations: tales from two companies (2011)ISO 9000 maintenance in servi…A case study of a quality system implementation in a small manufacturing firm (2005)A case study of a quality sys…Experiences of implementing ISO 9000 in Swedish industry (1996)A journey toward total quality management through ISO 9000 certification ‐ a study on small‐ and medium‐sized enterprises in Singapore (1998)Life after ISO 9000: An analysis of the impact of ISO 9000 and total quality management on small businesses in Northern Ireland (1999)Case Study Research: Design and Methods (1984)Qualitative inquiry and research design: choosing among five traditions. (1998)Using thematic analysis in psychology (2006)
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  • 2011ISO 9000 maintenance in service organisations: tales from two companies40 cited
  • 2005A case study of a quality system implementation in a small manufacturing firm37 cited

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