Modeling organizational goals

Abstract

Organizational change, whether it involves the development of a computerized system or the re-engineering of business processes, is a purposive activity driven by the goals of the involved stakeholders. Its effectiveness depends on being able to make good decisions about what goals to pursue and on selecting the appropriate strategies for achieving the desired goals.This paper presents an analysis of existing goal modeling methods in terms of their focus, cognitive and social approach. The main findings include that (a) the applicability of each method depends on the characteristics of the particular organizational context and (b) additional benefits can be gained by integrating different methods.

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