Developing performance data for making useful faculty and leadership decisions: Needs assessment as a vehicle

Abstract

This article develops a methodology, based on the concepts of a results-referenced needs assessment, to determine and prioritize perceived areas of existing or potential concern in an academic institution. The results were used to develop a baseline against which progress in addressing those concerns can be measured over time for the purpose of assessing continual improvement. The perceived areas of concern were identified by analyzing soft data—perceptions about performance and consequences—collected using questionnaires. These data reflected the personal, not independently verifiable judgments of needs based on the perceptions of the institution's engineering faculty. There is nothing in the methodology that is unique to academic institutions. It applies to any organization that considers human resources a valuable asset.

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