The Performance of Knowledge Workers Based on Behavioral Perspective

Jun Yao · Lili Fan

9 citations0/0 files storedJournal of Human Resource and Sustainability Studies

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Employee Performance and Management Job Satisfaction and Organizational Behavior Employee Performance and Motivation

Abstract

After entering the knowledge economy era, competition and development of enterprises rely more on the use and transfer of knowledge and information. As the carrier of knowledge, knowledge workers are becoming more and more important. In this paper, based on the perspective of behavior performance, the author has analyzed the performance of knowledge workers, and put forward that the knowledgeable staff’s performance should contain three components, namely, task performance, organizational citizenship behavior and counterproductive work behavior.

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References

1991Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors 2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.2015Principles of Scientific Management, The 1983Organizational citizenship behavior: Its nature and antecedents.1995A TYPOLOGY OF DEVIANT WORKPLACE BEHAVIORS: A MULTIDIMENSIONAL SCALING STUDY.1995A META‐ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR 2000Development of a measure of workplace deviance.

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2022The Influence of High-Performance Work Systems on the Innovation Performance of Knowledge Workers 2025Moral intelligence, emotional intelligence, organizational commitment and job performance of accountants

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