Analysis of Cross Cultural Management Course Pedagogy Methods in Developing Students’ Cultural Intelligence

Abstract

Preparing students to able to face the globalization when they enter business world is one of business school responsibility. One way to do that is by increasing their cultural intelligence (CQ) so they can adapt and perform effectively in multi cultural environment. This experimental research tried to find how a business school course can improve students’ CQ. This research was done by measuring CQ of students who attend cross-cultural management course at the beginning and at the end of the course. In this course, the students got four treatments to improve their CQ (lecturing, reading literature, sharing session, and field trip). From those four treatments, field trip is the most effective method to learn and understanding about different culture based on students’ perception where lecturing is the least effective. Despite that, the combination of these four method in teaching cross-culture result in the improvement of students’ CQ and all of its components.

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