The Administration of Social Services and the Structure of Dependency: The Views of AFDC Recipients

Abstract

Based on survey data collected in Wisconsin, the authors find in the Aid to Families with Dependent Children program a very low level of social service activity, mostly directed to- ward maintaining the status quo rather than improving or altering the lives of the clients. Clients discriminate between specific aid services, general discussions, and specific regula- tions. Only with specific aids do clients find social services helpful; but they also exhibit a high degree of dependency. Most expressed positive feelings toward the caseworker, perhaps in part because contacts were infrequent and discussions were general. Negative feelings were reported when there was more caseworker interaction and regulation. Reforms in the administration of social services are evaluated, particularly as to whether changes would reduce dependency.

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