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This paper proposes a structured, integrated decision model for evaluating suppliers by combining the fuzzy analytical hierarchy process (FAHP) and grey relational analysis (GRA). The qualitative and partially-known information is incorporated in this decision model using the fuzzy set theory. In this proposed methodology, the weights of the evaluation criteria are calculated by using FAHP, then the ranking of the suppliers is determined by using GRA. Finally to show the robustness of the model, a sensitivity analysis is also performed. In this study, the supplier selection problem of an electroplating industry in the southern part of India was investigated, demonstrating the effectiveness of this developed integrated model. This model can help in solving the complex decision in supplier selection practice. The results generated from the model are properly validated and finally a systematic solution with decision support is provided for decision makers. This model can be integrated with other decision support systems of similar kinds of industries.
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