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Purpose To review issues affecting the current development of university academic information and learning services, and to suggest strategies through which benefits for students and staff might be optimised. Design/methodology/approach Recent literature on university services is reviewed in conjunction with the author's considerable experience in Australian university and research libraries. Findings Concludes that advances in technology impacting on information services delivery, changes to university pedagogies, and recent research relating to the impact of university spatial design on learning all suggest that universities need to review their overall strategies for the effective delivery of information support for teaching, learning and research. Practical implications University support services planners, and in particular those responsible for university library and information services, need to take a broader view of developments impacting on student learning and information support for research. Originality/value This paper brings together a wider variety of recent discussions in a format convenient for those faced with the design and management of university academic information and learning support services.
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