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Design of a rapid response and high efficiency service by lean production principles: Methodology and evaluation of variability of performance

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References

1997Becoming Lean155 cited

Cited by

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2014How lean are financial service companies really? Empirical evidence from a large scale study in Germany63 cited

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2015Towards a Lean Product Service Systems (PSS) Design: State of the Art, Opportunities and Challenges53 cited

2010Scope for lean implementation: a survey of 127 Indian industries53 cited

2017Lean thinking: planning and implementation in the public sector51 cited