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Effective Governance of It: Design Objectives, Roles, and Relationships

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Information Technology Governance and Strategy Information and Cyber Security Information Systems Education and Curriculum Development

Abstract

This article describes the key roles and relationships in a best-practice IT governance design, including the roles and responsibilities of an IT governance council, the CIO, IT customer services, the IT project office, and several non-IT roles. the author argues that organizational readiness and stakeholder participation are critical success factors for a new IT governance implementation.

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