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Investigation of the Effects of Stores’ Tenant Mix and Internal and External Environmental Conditions on Customer Satisfaction from Shopping Centers in Iran
16 references·1 citing·45 second hop
Investigation of the Effects of Stores’ Tenant Mix and Internal and External Environmental Conditions on Customer Satisfaction from Shopping Centers in Iran (2011)Investigation of the Effects of Stores’ T…Managing the attractiveness of evolved and created retail agglomerations formats (2010)Managing the attractiveness o…Shopping streets versus shopping malls – determinants of agglomeration format attractiveness from the consumers' point of view (2008)Shopping streets versus shopp…The evolving concept of retail attractiveness: What makes retail agglomerations attractive when customers shop at them? (2007)The evolving concept of retai…Sources of customer satisfaction with shopping malls: A comparative study of different customer segments (2006)Sources of customer satisfact…Mall atmospherics: the interaction effects of the mall environment on shopping behavior (2004)Mall atmospherics: the intera…Another trip to the mall: a segmentation study of customers based on their activities (2004)Another trip to the mall: a s…Bundling and retail agglomeration effects on shopping behavior (2003)Bundling and retail agglomera…The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)The Influence of Multiple Sto…Consumer value: an application to mall and Internet shopping (2002)Consumer value: an applicatio…SCATTR: an instrument for measuring shopping centre attractiveness (2001)SCATTR: an instrument for mea…The perceived benefits derived from visits to a super regional shopping centre: An exploratory study (1999)The perceived benefits derive…Excitement at the mall: Determinants and effects on shopping response (1998)Excitement at the mall: Deter…Shopping center image, consideration, and choice: Anchor store contribution (1996)Shopping center image, consid…Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…A strategic approach (1991)A strategic approachRetail Management: A Strategic Approach (1979)Retail Management: A Strategi…Assessment of Shopping Mall Customers’ Experience through Criteria of Attractiveness in Tier-II and Tier-III Cities of India: An Exploratory Study (2020)Assessment of Shopping Mall C…An approach to environmental psychology (1974)Emotion And Adaptation (1991)Structural Equations with Latent Variables. (1991)Tourist shopping habitat: Effects on emotions, shopping value and behaviours (2005)An integrative framework capturing experiential and utilitarian shopping experience (2007)Multi-sensory congruent cues in designing retail store atmosphere: Effects on shoppers’ emotions and purchase behavior (2017)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Shopping well-being at the mall: Construct, antecedents, and consequences (2011)Principles and Practice of Structural Equation Modeling (2012)Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis (2018)Retail forecasting: Research and practice (2019)Seeking something different? A model of schema typicality, consumer affect, purchase intentions and perceived shopping value (2001)Advances in Consumer Research (2025)Refinement and reassessment of the SERVQUAL scale. (1991)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)Decision making on business issues with foresight perspective; an application of new hybrid MCDM model in shopping mall locating (2013)Social interaction, convenience and customer satisfaction: The mediating effect of customer experience (2014)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Value-based Adoption of Mobile Internet: An empirical investigation (2005)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Understanding Customer Experience Throughout the Customer Journey (2016)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)The Conceptualisation and Measurement of Consumer Value in Services (2009)Understanding consumer-to-consumer interactions in virtual communities: The salience of reciprocity (2009)Online Customer Experience: A Review of the Business-to-Consumer Online Purchase Context (2010)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Store format choice and shopping trip types (2009)The effect of ambient scent on consumers' perception, emotions and behaviour: A critical review (2011)COVID-19 and retail: The catalyst for e-commerce in Belgium? (2021)A circumplex model of affect. (1980)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes (2006)Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants (2008)Customer Experience Management in Retailing: Understanding the Buying Process (2009)An Assessment of the Mall Intercept as a Data Collection Method (1985)A REVIEW OF METHODS FOR MEASURING WILLINGNESS-TO-PAY (2006)Role of electronic trust in online retailing (2007)
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References

  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,256 cited
  • 1998Excitement at the mall: Determinants and effects on shopping response1,039 cited
  • 1979Retail Management: A Strategic Approach567 cited
  • 2004Mall atmospherics: the interaction effects of the mall environment on shopping behavior404 cited
  • 1996Shopping center image, consideration, and choice: Anchor store contribution282 cited
  • 2007The evolving concept of retail attractiveness: What makes retail agglomerations attractive when customers shop at them?281 cited
  • 2002Consumer value: an application to mall and Internet shopping247 cited
  • 2006Sources of customer satisfaction with shopping malls: A comparative study of different customer segments206 cited
  • 2008Shopping streets versus shopping malls – determinants of agglomeration format attractiveness from the consumers' point of view196 cited
  • 2004Another trip to the mall: a segmentation study of customers based on their activities135 cited
  • 2003Bundling and retail agglomeration effects on shopping behavior121 cited
  • 2010Managing the attractiveness of evolved and created retail agglomerations formats109 cited
  • 2001SCATTR: an instrument for measuring shopping centre attractiveness

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83 cited
  • 1991A strategic approach60 cited
  • 1999The perceived benefits derived from visits to a super regional shopping centre: An exploratory study49 cited
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    • 2020Assessment of Shopping Mall Customers’ Experience through Criteria of Attractiveness in Tier-II and Tier-III Cities of India: An Exploratory Study6 cited