Innovative Product Design Based on Comprehensive Customer Requirements of Different Cognitive Levels

Xiaolong Li · Wu Zhao · Rui Wang · Wang Chen

17 citations0/0 files storedThe Scientific World JOURNAL

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Quality Function Deployment in Product Design Design Education and Practice Product Development and Customization

Abstract

To improve customer satisfaction in innovative product design, a topology structure of customer requirements is established and an innovative product approach is proposed. The topology structure provides designers with reasonable guidance to capture the customer requirements comprehensively. With the aid of analytic hierarchy process (AHP), the importance of the customer requirements is evaluated. Quality function deployment (QFD) is used to translate customer requirements into product and process design demands and pick out the technical requirements which need urgent improvement. In this way, the product is developed in a more targeted way to satisfy the customers. the theory of innovative problems solving (TRIZ) is used to help designers to produce innovative solutions. Finally, a case study of automobile steering system is used to illustrate the application of the proposed approach.

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2001Axiomatic Design: Advances And Applications 1990Quality Function Deployment : Integrating Customer Requirements into Product Design 1995Kansei Engineering: A new ergonomic consumer-oriented technology for product development 2002Quality function deployment: A literature review 2001Providing Clarity and A Common Language to the “Fuzzy Front End”2002Kansei engineering as a powerful consumer-oriented technology for product development 1978Modeling unstructured decision problems — the theory of analytical hierarchies 2000An integrated approach to innovative product development using Kano’s model and QFD

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