Xerox and the ACTWU: Using labor‐management teams to remain competitive

Peter M. Lazes · Leslie Rumpeltes · Ann Hoffner · Anthony Costanza

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Labor Movements and Unions Legal and Labor Studies Business Strategy and Innovation

Abstract

Abstract When Xerox went into an economic decline, the company and the union embarked on a cooperative effort to reduce costs and compete effectively. This article explains the strengths and weaknesses of that effort, and bow it changed the relationship between managers and workers and redefined their roles in the operation.

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