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Introduction: British Rail After Twenty-Five Years of Nationalisation PART I: RAILWAYS UNDER LABOUR, 1974-1979 2. Operating the 1974 Railways Act: Financial Results, Organisational Responses, and Relations with Government 3. Operations, Productivity, and Technological Change PART II: THE THATCHER REVOLUTION? BRITISH RAIL IN THE 1980S 4. Sector Management and New Performance Targets 5. The Serpell Report 6. Cost Control and Investment in the Post-Serpell Railway 7. Selling the Subsidiary Businesses PART II: ON THE THRESHOLD OF PRIVATISATION: RUNNING THE RAILWAYS, 1990-1994 8. Business Performance, Pricing, and Productivity 9. Investment and the Channel Tunnel 10. Safety PART IV: RESPONDING TO PRIVATISATION, 1981-1997 11. The Privatisation Debate and 'Organising for Quality' 12. Reorganising for Privatisation, 1992-1994 13. Endgame, 1994-1997 Appendices
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