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Complaint stories and subsequent complaint stories with affect displays · Study

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ArticleComplaint stories and subsequent complaint stories with affect displays

Margret Selting2012

Article2012

Complaint stories and subsequent complaint stories with affect displays

Margret Selting

162 citations·0/0 files stored·Journal of Pragmatics

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Language, Discourse, Communication Strategies Linguistics and Discourse Analysis Discourse Analysis in Language Studies

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References

1981Forms of talk 1986Extreme case formulations: A way of legitimizing claims 1982Discourse as an interactional achievement : Some uses of "Uh huh" and other things that come between sentences 1998Complaints About Transgressions and Misconduct 1988Complainable Matters: The Use of Idiomatic Expressions in Making Complaints 1996Prosody as an activity-type distinctive cue in conversation: the case of so-called ‘astonished’ questions in repair initiation 1998Gesprächsanalytisches Transkriptionssystem (GAT 2)1987Klatsch

Cited by

2015Sharing the Emotional Load 2013Empathy displays as interactional achievements—Multimodal and sequential aspects 2019At the Interface of Grammar and the Body: Chais pas (“dunno”) as a Resource for Dealing with Lack of Recipient Response 2017The display and management of affectivity in climaxes of amusing stories 2016Intonation Units Revisited 2020Multimodal word searches in collaborative storytelling: On the local mobilization and negotiation of coparticipation

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2008Participation and exclusion in third party complaintsarticle · 6 shared references 2013The dynamics of complaining in a Latin American for-profit commercial settingarticle · 6 shared references 2015Affectivity in conversational storytellingarticle · 5 shared references 2016Intonation Units Revisitedbook · 5 shared references 2013Managing Self/Other Relations in Complaint Sequences: The Use of Self-Deprecating and Affiliative Racial Categorizationsarticle · 5 shared references 2018Interactional Linguistics: Studying Language in Social Interactionarticle · 4 shared references

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Year2012

Typearticle

Published2012-03-01

VenueJournal of Pragmatics

ISSN-L0378-2166

Languageen

Citations162

Files0 public / 0

ShelfLanguage, Discourse, Communication Strategies

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doi10.1016/j.pragma.2012.01.005

openalex_workW2064464142

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2014Spracheinstellungen und Identitätskonstruktion

2021Initiating a Complaint: Change Over Time in French L2 Speakers’ Practices