Work2004

"Stuff goes into the computer and doesn't come out"

414 citations0/0 files storedCHI Conference on Human Factors in Computing Systems

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Personal Information Management and User Behavior Usability and User Interface Design Information Retrieval and Search Behavior

Abstract

This paper reports a study of Personal Information Management (PIM), which advances research in two ways: (1) rather than focusing on one tool, we collected cross-tool data relating to file, email and web bookmark usage for each participant, and (2) we collected longitudinal data for a subset of the participants. We found that individuals employ a rich variety of strategies both within and across PIM tools, and we present new strategy classifications that reflect this behaviour. We discuss synergies and differences between tools that may be useful in guiding the design of tool integration. Our longitudinal data provides insight into how PIM behaviour evolves over time, and suggests how the supporting nature of PIM discourages reflection by users on their strategies. We discuss how the promotion of some reflection by tools and organizations may benefit users.

Citations in this library

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References

1996Email overload 1983How do people organize their desks?1995Finding and reminding 1988The psychology of personal information management

Cited by

2007Personal Information Management 2006Email in personal information management 2005Don't take my folders away!2012Activity Theory in HCI: Fundamentals and Reflections 2009Easy on that trigger dad: a study of long term family photo retrieval 2011Personal information management: From information consumption to curation 2006To have and to hold 2008Improved search engines and navigation preference in personal information management

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