A Critical Success Factor Framework for Information Quality Management

Saša Baškarada · Andy Koronios

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Data Quality and Management Information Technology Governance and Strategy Knowledge Management and Technology

Abstract

Effective Information Quality Management (IQM) is still relatively poorly understood. As such, there is a gap in the literature regarding Critical Success Factors (CSFs) for IQM. This article presents 11 CSFs for effective IQM as identified through seven case studies and one ethnographic study. The CSF framework for IQM presented in this article adds to extant Information Systems (IS) theory, and may aid practitioners in the development of more effective IQM strategies.

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2017The Discovery of Grounded Theory 1996The Art of Case Study Research 2004Case Study Research 2017The Discovery of Grounded Theory 1995Handbook of Qualitative Research.1982Out of the Crisis 2000Investor protection and corporate governance 1996Beyond Accuracy: What Data Quality Means to Data Consumers

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