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This study explored what adolescents want in an Internet-based self-help program (IBSHP) for psychological distress, in order to encourage them to use the IBSHP to help themselves. Thirteen adolescents (aged 15–18) participated in the Feeling Better program and then completed a 1-h telephone interview, answering questions based on the theory of planned behavior (TPB). Thematic analysis was used to identify three themes in the interviews. ‘Effectiveness’ represented the usefulness of the IBSHP components and the role of credibility. ‘Privacy allows control over disclosure’ described the IBSHP's provision of a private space in which to seek help. ‘Capacity to seek help’ described the convenience and accessibility of having an online program and the importance of motivation and awareness of the program. These themes reflect the TPB: ‘Effectiveness’ reflecting ‘Attitudes’, ‘Privacy allows control over disclosure’ reflecting ‘Subjective Norms’ and ‘Capacity to seek help’ reflecting ‘Perceived Behavioral Control’.
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