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The golden integral quality approach: From management of quality to quality of management
11 references·0 citing·33 second hop
The golden integral quality approach: From management of quality to quality of management (1999)The golden integral quality approach: Fro…Kaizen: The key to Japan‚s competitive success (2009)Kaizen: The key to Japan‚s co…Implementation and pitfalls of total quality management (1996)Implementation and pitfalls o…Quality management and quality assurance. Vocabulary (1995)Quality management and qualit…Total quality management and statistical understanding (1994)Total quality management and …Statistical Quality Control (1990)Statistical Quality ControlThe Japanese approach to product quality (1984)The Japanese approach to prod…Out of the Crisis (1982)Out of the CrisisStatistical Quality Control (1980)Statistical Quality ControlQuality Control (1979)Quality ControlTotal quality control (1961)Total quality controlQuality-Control Handbook. (1952)Quality-Control Handbook.Quality Control and Industrial Statistics. (1960)Quality Control and Industrial Statistics. (1967)Acceptance Sampling in Quality Control. (1984)The Economic Design of Control Charts: A Unified Approach (1986)The Exponentially Weighted Moving Average (1986)Statistical process control as a tool for research and healthcare improvement (2003)Statistical Thinking and Its Contribution to Total Quality (1990)Total quality management: the second industrial revolution (1990)On measurement of customer satisfaction (1992)An integrated service excellence model for strategic military test and evaluation facilities : the case of the South African National Department of Defence (2009)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Whence Consumer Loyalty? (1999)Role congruity theory of prejudice toward female leaders. (2002)Total quality management in UK higher education institutions (1999)Business excellence through customer satisfaction (2000)Cloud computing and its impact on economic and environmental performance: A transaction cost economics perspective (2016)Return on Quality (ROQ): Making Service Quality Financially Accountable (1995)SERVQUAL: review, critique, research agenda (1996)Bridging ties: a source of firm heterogeneity in competitive capabilities (1999)Introduction to Statistical Quality Control (1987)Back-propagation pattern recognizers for control charts: Methodology and performance (1993)A Moving Average Control Chart for Monitoring the Fraction Non‐conforming (2004)ISO 9001 within the Swedish construction sector (2000)An examination of the ISO 9001:2000 standard and its influence on the integration of management systems (2002)An exploration of quality management practices in the manufacturing industry of Ethiopia (2019)Determination of Quality Level in Mass Housing Projects in Turkey (2005)Measuring the effect of customer relationship management (CRM) components on the non financial performance of commercial banks: Egypt case (2012)Construction X-Bar Chart for Quality Control Using of Robust (MAD) Estimator in Under Consideration Is Outlier with An Application (2021)Customer Contributions to Quality: A Different View of the Customer-Oriented Firm (1996)The evolution of the intellectual structure of operations management—1980–2006: A citation/co‐citation analysis (2008)Work Motivation and Satisfaction: Light at the End of the Tunnel (1990)Competition for competence and interpartner learning within international strategic alliances (1991)Innovation is not enough: climates for initiative and psychological safety, process innovations, and firm performance (2002)
this work references cited by second hop

References

  • 1982Out of the Crisis7,297 cited
  • 1952Quality-Control Handbook.2,857 cited
  • 1961Total quality control1,571 cited
  • 2009Kaizen: The key to Japan‚s competitive success1,146 cited
  • 1990Statistical Quality Control897 cited
  • 1979Quality Control159 cited
  • 1980Statistical Quality Control157 cited
  • 1995Quality management and quality assurance. Vocabulary128 cited
  • 1996Implementation and pitfalls of total quality management117 cited
  • 1994Total quality management and statistical understanding18 cited
  • 1984The Japanese approach to product quality11 cited

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