Definitional and contextual issues in organizational and group memories

Ackerman

70 citations0/0 files storedHawaii International Conference on System Sciences (HICSS)

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Knowledge Management and Sharing Organizational Learning and Leadership Information Systems Theories and Implementation

Abstract

Organizations are looking to augment their memories through information technologies. Organizational and group memories can include a wide variety of materials, including documents, rationales for decisions, formal descriptions of procedures, and so on. This paper discusses findings from case studies of six organizations using or attempting to use the Answer Garden, a type of organizational memory system. Two major issues in the implementation of such systems are examined: (1) the gap between the idealized definition of organizational memory and the constrained realities of organizational life, and (2) the effects of reducing contextual information in computer-based memory.>

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1984Case Study Research: Design and Methods 1991Case Study Research: Design and Methods 1956The Presentation of Self in Everyday Life.1989A Social Psychologist Discovers Chicago Sociology 1988Organizational Learning 1989The Social Construction of Technological Systems 1946The idea of history 1990A Theory of the Effects of Advanced Information Technologies on Organizational Design, Intelligence, and Decision Making

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2010Toward a unified knowledge management model for SMEs 2010The Impact of Information Overload and Contribution Overload on Continued Usage of Electronic Knowledge Repositories 2002An organizational memory information systems success model: an extension of DeLone and McLean's I/S success model 2000Context Framework - an Open Approach to Enhance Organisational Memory Systems with Context Modelling Techniques.2000Tying knowledge to action with kMail 2014A conceptual model and technological support for organizational knowledge management

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