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Cited by

• 2018Government Agency Communication during Postdisaster Reconstruction: Insights from the Christchurch Earthquakes Recovery36 cited
• 2015The Public Sphere in Emerging Infectious Disease Communication: Recipient or Active and Vocal Partner?32 cited
• 2017Providing Online Crisis Information32 cited
• 2016The Impacts of Contextual Factors on Social Media Crises: Implications for Crisis Communication Strategy Selection26 cited
• 2024Communicating with the public in emergencies: A systematic review of communication approaches in emergency response21 cited
• 2020Striving for crisis resolution or crisis resilience? The crisis layers and thresholds model and Information and Communication Technology ‐ mediated social sensing for evidence‐based crisis management and communication16 cited
• 2022Unpacking the black box: An investigation of online crisis communication patterns among stakeholders in the NIMBY conflict14 cited
• 2012Law enforcement agency adoption and use of Twitter as a crisis communication tool10 cited
• 2021Beyond culture: Advancing the understanding of political and technological contexts in crisis communication9 cited
• 2023Order from chaos: Deconstructing the interactions of multiple online stakeholders in NIMBY conflicts8 cited