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Capacity planning and performance contracting for service facilities
16 references·0 citing·43 second hop
Capacity planning and performance contracting for service facilities (2013)Capacity planning and performance contrac…Specific knowledge and performance measurement (2008)Specific knowledge and perfor…Procurement Mechanism Design in a Two-Echelon Inventory System with Price-Sensitive Demand (2008)Procurement Mechanism Design …Call Center Outsourcing Contracts Under Information Asymmetry (2008)Call Center Outsourcing Contr…Salesforce Incentives, Market Information, and Production/Inventory Planning (2005)Salesforce Incentives, Market…A Principal-Agent Model for Product Specification and Production (2005)A Principal-Agent Model for P…Double-Sided Moral Hazard and the Nature of Share Contracts (1995)Double-Sided Moral Hazard and…The use of initial fees and royalties in business‐format franchising (1993)The use of initial fees and r…Compensation Plans for Single- and Multi-Product Salesforces: An Application of the Holmstrom-Milgrom Model (1993)Compensation Plans for Single…On Manufacturing/Marketing Incentives (1991)On Manufacturing/Marketing In…User Delay Costs and Internal Pricing for a Service Facility (1990)User Delay Costs and Internal…Cost Allocation and Opportunity Costs (1987)Cost Allocation and Opportuni…Aggregation and Linearity in the Provision of Intertemporal Incentives (1987)Aggregation and Linearity in …The Economics of Franchise Contracts (1985)The Economics of Franchise Co…Salesforce Compensation Plans: An Agency Theoretic Perspective (1985)Salesforce Compensation Plans…Pricing computer services: queueing effects (1985)Pricing computer services: qu…Asymmetric Information, Incentives and Intrafirm Resource Allocation (1982)Asymmetric Information, Incen…The Regulation of Queue Size by Levying Tolls (1969)Commissioned Paper: Capacity Management, Investment, and Hedging: Review and Recent Developments (2003)A survey on networking games in telecommunications (2004)On-Demand Service Platforms (2016)Control: Organizational and Economic Approaches (1985)Multitask Principal–Agent Analyses: Incentive Contracts, Asset Ownership, and Job Design (1991)An Empirical Investigation of the Antecedents of Sales Force Control Systems (1999)Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans (2013)Compensation and Peer Effects in Competing Sales Teams (2014)Analysis of Inventory Systems. (1964)The Economic Theory of Agency: The Principal's Problem. (1973)Moral Hazard and Observability (1979)Coordination in operations: A taxonomy (1995)Supply Chain Choice on the Internet (2006)Risk Intermediation in Supply Chains (2009)Theory, Volume 1, Queueing Systems (1975)Price and Time Competition for Service Delivery (2000)Nonlinear Pricing of Information Goods (2004)Cost Accounting: A Managerial Emphasis, (2010)Crime and Punishment: An Economic Approach (1968)Moral Hazard in Teams (1982)An Empirical Look at Franchising as an Organizational Form (1988)HYBRID ORGANIZATIONAL ARRANGEMENTS AND THEIR IMPLICATIONS FOR FIRM GROWTH AND SURVIVAL: A STUDY OF NEW FRANCHISORS. (1996)The Firm is Dead; Long Live the Firm: A Review of Oliver E. Williamson's The Economic Institutions of Capitalism (1997)A theory of contractual structure in agriculture (1985)Improving Channel Coordination Through Franchising (1990)Retail Contracting: Theory and Practice (1997)The Economics of Franchising (2005)Robustness and Linear Contracts (2015)Good News and Bad News: Representation Theorems and Applications (1981)Agency costs and innovation (1989)Risk Taking by Mutual Funds as a Response to Incentives (1997)The Theory of Incentives: The Principal-Agent Model (2001)An Analysis of the Principal-Agent Problem (1983)Inventory Management of a Fast-Fashion Retail Network (2009)Collaborative Cost Reduction and Component Procurement Under Information Asymmetry (2012)Contracting green product supply chains considering marketing efforts in the circular economy era (2021)ASSET REDEPLOYMENT, ACQUISITIONS AND CORPORATE STRATEGY IN DECLINING INDUSTRIES (1997)INTERNATIONAL DIVERSIFICATION AND FIRM PERFORMANCE: THE S-CURVE HYPOTHESIS. (2004)The anatomy of bank diversification (2009)Agency Relationships in Marketing: A Review of the Implications and Applications of Agency and Related Theories (1992)Integrating R&D and Marketing: A Review and Analysis of the Literature (1996)The Management of Customer-Contact Service Employees: An Empirical Investigation (1996)
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References

  • 1987Aggregation and Linearity in the Provision of Intertemporal Incentives2,870 cited
  • 1985The Economics of Franchise Contracts590 cited
  • 1985Salesforce Compensation Plans: An Agency Theoretic Perspective583 cited
  • 1995Double-Sided Moral Hazard and the Nature of Share Contracts537 cited
  • 1982Asymmetric Information, Incentives and Intrafirm Resource Allocation478 cited
  • 1985Pricing computer services: queueing effects352 cited
  • 1990User Delay Costs and Internal Pricing for a Service Facility281 cited
  • 1993Compensation Plans for Single- and Multi-Product Salesforces: An Application of the Holmstrom-Milgrom Model234 cited
  • 2005Salesforce Incentives, Market Information, and Production/Inventory Planning232 cited
  • 1991On Manufacturing/Marketing Incentives184 cited
  • 1993The use of initial fees and royalties in business‐format franchising183 cited
  • 2005A Principal-Agent Model for Product Specification and Production148 cited
  • 2008Specific knowledge and performance measurement133 cited
  • 2008Call Center Outsourcing Contracts Under Information Asymmetry116 cited
  • 1987Cost Allocation and Opportunity Costs85 cited

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  • 2008Procurement Mechanism Design in a Two-Echelon Inventory System with Price-Sensitive Demand55 cited
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