Assessing the Impact of Collaborative Tasks on Individuals’ Perceived Performance in ICT Enabled Project Teams

Abstract

Abstract This study explores the belief-attitude-performance chain, which is based on Davis's technology acceptance model (TAM). The aim of this study is to develop an extended TAM model which examines the influence of the nature of collaborative tasks (interdependence and task non-routineness) on the effective use of collaboration technologies in project based work contexts. The theoretical model was tested using Partial Least Squares (PLS) on a sample of 75 project team members who were making full use of collaborative technologies in their project work context. The empirical results not only confirmed TAM, but also demonstrate that the nature of the performed tasks positively influence perceived benefits and user attitudes towards the use of collaboration technologies in project teams. More importantly, users with a high intention to adopt a collaboration technology in their work context, showed increased performance in decision making or problem solving. Finally, this study also presents managerial implications and limitations as well as avenues for future research.

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