Evaluating Equity in Service Delivery in Library Branches

John R. Ottensmann

30 citations0/0 files storedJournal of Urban Affairs

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Library Science and Administration Local Government Finance and Decentralization Efficiency Analysis Using DEA

Abstract

:Equity in the delivery of urban services traditionally has been evaluated by considering the quantities of the service provided to residents of different neighborhoods within the city. For services provided at specific locations, such as branch libraries, such an approach fails to incorporate the importance of travel to the facilities and the value placed on accessibility to them. This study examines service provision by 21 branch libraries in Indianapolis using input and output measures. The study evaluates the quantities of library services provided as well as the accessibility of neighborhood residents to them. The findings show clear tradeoffs between quantity and accessibility with different packages of benefits to residents in different parts of the city.

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References

1988Spatial Interaction Models:Formulations and Applications 1974Urban Outcomes 1981The Effect of Distance on Public Library Use: A Literature Survey.

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2016Is inequality in the distribution of urban facilities inequitable? Exploring a method for identifying spatial inequity in an Iranian city 2009Measuring objective accessibility to neighborhood facilities in the city (A case study: Zone 6 in Tehran, Iran)2017Do Poorer Areas Have Poorer Access to Services in Hong Kong? A Small-Area Analysis Based on Multiple Spatial Accessibility Indicators 2019Mapping differences in access to public libraries by travel mode and time of day 2023A Challenge of Sustainable Urbanization: Mapping the Equity of Urban Public Facilities in Multiple Dimensions in Zhengzhou, China 2008A Use-Based Measure of Accessibility to Linear Features to Predict Urban Trail Use 2015Conceptual approaches to service provision in cities throughout history 2017Assessing the impacts of changing public service provision on geographical accessibility: An examination of public library provision in Pembrokeshire, South Wales

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