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Quick Response Improves Returns on Business Intelligence Investments
3 references·16 citing·53 second hop
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References

  • 2003The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration1,170 cited
  • 2003Organizational Responses to Customer Complaints: What Works and What Doesn’t636 cited
  • 1998The Data Warehouse Lifecycle Toolkit : Expert Methods for Designing, Developing, and Deploying Data Warehouses341 cited

Cited by

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  • 2019Reconceptualizing information quality as effective use in the context of business intelligence and analytics67 cited
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  • 2013Critical Factors That Affect The Success Of Business Intelligence Systems (BIS) Implementation In An Organization57 cited
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  • 2012The necessities for building a model to evaluate Business Intelligence projects- Literature Rev40 cited
  • 2022Towards an understanding of actual business intelligence technology use: an individual user perspective27 cited
  • 2012Impact of Business Intelligence and IT Infrastructure Flexibility on Competitive Advantage: An Organizational Agility Perspective.27 cited
  • 2014Managing Supply Chains Using Business Intelligence23 cited
  • 2016Mastering Business Process Management and Business Intelligence in Global Business

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22 cited
  • 2011Development of model for assessing organizations' readiness toward successful Business Intelligence systems20 cited
  • 2018Understanding the Adoption of Business Analytics and Intelligence20 cited
  • 2019Environmental management in small and medium enterprises: the role of customer orientation and firm performance17 cited
  • 2020Shortening Delivery Times by Predicting Customers’ Online Purchases: A Case Study in the Fashion Industry17 cited
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  • 2014Understanding the hidden value of business intelligence and analytics (BI&A)13 cited