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Recently, [1] have obtained the transient solution of multi-server queue with balking and reneging. In this paper, a similar technique is used to drive a new elegant explicit solution for a two heterogeneous servers queue with impatient behavior. In addition, steady-state probabilities of the system size are studied and some important performance measures are discussed for the considered system.
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Papers that cite the same references — the relational fallback while embeddings are still backfilling.
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