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Crowdsourcing civility: A natural experiment examining the effects of distributed moderation in online forums
16 references·16 citing·37 second hopsampled
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(1994)The magical number seven, plu…Connections: New ways of working in the networked organization (1992)Connections: New ways of work…Connections, new ways of working in the networked organization (1992)Connections, new ways of work…Handbook of interpersonal communication (1987)Handbook of interpersonal com…Handbook of Interpersonal Communication (1985)Handbook of Interpersonal Com…The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)The magical number seven, plu…The Effect of Moderation on Online Mental Health Conversations (2021)The Effect of Moderation on O…Contagion of offensive speech online: An interactional analysis of political swearing (2021)Contagion of offensive speech…What can open innovation be used for and how does it create value? (2020)What can open innovation be u…How Online Content Providers Moderate User‐Generated Content to Prevent Harmful Online Communication: An Analysis of Policies and Their Implementation (2020)How Online Content Providers …"I run the world's largest historical outreach project and it's on a cesspool of a website." Moderating a Public Scholarship Site on Reddit: A Case Study of r/AskHistorians (2020)"I run the world's largest hi…European E-Democracy in Practice (2019)European E-Democracy in Pract…The Lessons and Limitations of Experiments in Democratic Deliberation (2018)The Lessons and Limitations o…Don’t @ me: rethinking digital civility online and in school (2018)Don’t @ me: rethinking digita…Public deliberation on government-managed social media: A study on Weibo users in China (2017)Public deliberation on govern…Mapping government social media research and moving it forward: A framework and a research agenda (2017)Mapping government social med…Is Aggression Contagious Online? A Case of Swearing on Donald Trumps Campaign Videos on YouTube (2017)Is Aggression Contagious Onli…“Control your emotions, Potter” (2017)“Control your emotions, Potte…Going Dark (2016)Going DarkThe impacts of identity verification and disclosure of social cues on flaming in online user comments (2015)The impacts of identity verif…Swearing Effects on Citizen-to-Citizen Commenting Online (2015)Swearing Effects on Citizen-t…Journalistic Concern about Uncivil Political Talk in Digital News Media (2014)Journalistic Concern about Un…Managing the Flow of Technology: Technology Transfer and the Dissemination of Technological Information Within the R&D Organization (1977)Email overload (1996)Clusters and knowledge: local buzz, global pipelines and the process of knowledge creation (2004)Information and communication technology overload and social networking service fatigue: A stress perspective (2015)From information seeking to information avoidance: Understanding the health information behavior during a global health crisis (2020)Bowling alone (2000)Emerging adulthood: A theory of development from the late teens through the twenties. 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References

  • 1956The magical number seven, plus or minus two: Some limits on our capacity for processing information.17,773 cited
  • 1994The magical number seven, plus or minus two: Some limits on our capacity for processing information.17,161 cited
  • 1992Connections: New ways of working in the networked organization1,759 cited
  • 2004Democracy online: civility, politeness, and the democratic potential of online political discussion groups1,157 cited
  • 1985Handbook of Interpersonal Communication1,108 cited
  • 2000The problem of information overload in business organisations: a review of the literature1,005 cited
  • 2001Republic.com782 cited
  • 2004Information Overload and the Message Dynamics of Online Interaction Spaces: A Theoretical Model and Empirical Exploration721 cited
  • 2010It's Complicated: Facebook Users' Political Participation in the 2008 Election679 cited
  • 1992Connections, new ways of working in the networked organization669 cited
  • 2010Wiki government: how technology can make government better, democracy stronger, and citizens more powerful635 cited
  • 2010Open Government: Collaboration, Transparency, and Participation in Practice534 cited
  • 1999The web of politics: the Internet's impact on the American political system526 cited
  • 1987Handbook of interpersonal communication524 cited

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  • 2006Internet Politics: States, Citizens, and New Communication Technologies496 cited
  • 2007Internet Politics: States, Citizens, and New Communication Technologies486 cited
  • Cited by

    • 2017Mapping government social media research and moving it forward: A framework and a research agenda145 cited
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    • 2015The impacts of identity verification and disclosure of social cues on flaming in online user comments107 cited
    • 2019European E-Democracy in Practice85 cited
    • 2020"I run the world's largest historical outreach project and it's on a cesspool of a website." Moderating a Public Scholarship Site on Reddit: A Case Study of r/AskHistorians80 cited
    • 2021The Effect of Moderation on Online Mental Health Conversations66 cited
    • 2018The Lessons and Limitations of Experiments in Democratic Deliberation60 cited
    • 2014Journalistic Concern about Uncivil Political Talk in Digital News Media59 cited
    • 2020What can open innovation be used for and how does it create value?58 cited
    • 2015Swearing Effects on Citizen-to-Citizen Commenting Online55 cited
    • 2020How Online Content Providers Moderate User‐Generated Content to Prevent Harmful Online Communication: An Analysis of Policies and Their Implementation46 cited
    • 2021Contagion of offensive speech online: An interactional analysis of political swearing39 cited
    • 2017“Control your emotions, Potter”37 cited
    • 2018Don’t @ me: rethinking digital civility online and in school36 cited
    • 2017Is Aggression Contagious Online? A Case of Swearing on Donald Trumps Campaign Videos on YouTube34 cited