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Subordinates' observations: Feedback for management development

28 citations0/0 files storedHuman Resource Development Quarterly

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Human Resource Development and Performance Evaluation Leadership and Management in Organizations Competency Development and Evaluation

Abstract

Abstract How can managers receive realistic feedback about the consequences of their behavior? One undervalued source of feedback is subordinates' observations. This article describes a study of subordinates' observations that were used to evaluate managers' skills. This source is compared with other sources of feedback, and methods of collecting and using subordinates' observations to improve managerial skills are presented. The study further illustrates how subordinates' observations can provide a realistic, positive method for gathering information about managers' long‐term behavior so that the company, subordinates, and managers all benefit from the skills assessment.

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1963Group Processes: An Introduction to Group Dynamics 1986Subordinate appraisal: A valuable source of information about managers

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