Aggressive behaviour and burnout among staff of homes for the elderly

Will J. G. Evers · Welko Tomic · André Brouwers

136 citations0/0 files storedInternational Journal of Mental Health Nursing

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Stress and Burnout Research Geriatric Care and Nursing Homes Occupational Health and Burnout

Abstract

This study examines relationships between experienced aggressive behaviour and burnout of staff caring for residents living in homes for the elderly (n = 551). Burnout was conceptualized as a three-dimensional syndrome consisting of emotional exhaustion, depersonalization and reduced personal accomplishment. From the results of the hierarchical regression analyses it appeared that physical and psychological aggression and the number of weekly working hours had a significant relationship with emotional exhaustion of staff. Psychological aggression was found to have a significant relationship with depersonalization. Neither sex nor age had a relationship with any of the burnout dimensions. Implications for research and suggestions for work and training of staff caring for the elderly are discussed.

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References

1981The measurement of experienced burnout 1989The Practice of Social Research 1974Staff Burn‐Out 2017Professional Burnout: Recent Developments in Theory and Research 1988The impact of interpersonal environment on burnout and organizational commitment 1982Professional Burnout in Human Service Organizations.1983Burnout: From tedium to personal growth 1999The staff observation aggression scale-revised (SOAS-R)

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