The elderly could benefit greatly from learning to use the Internet as an information seeking tool, but they often require specialized training to become successful users. Public libraries are interested in providing services that meet the needs of their users, but often inadequate staffing and funding levels and competing services hinder their ability to meet the needs of all their patrons. A questionnaire about the availability of Internet training programs for elderly patrons, and existing barriers which impede delivery of the training, was sent to a random sample of one hundred public libraries in New York State and completed by 60 libraries. Seventy-eight percent of the public libraries who participated in the survey reported that they are not providing Internet training specifically for elderly patrons. Fifty-three percent reported the existence of one or more barriers to providing training including lack of staff and inadequate funding. Sixty-three percent view the need to provide training as “moderately im portant.”
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