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Actitudes de la ciudadanía hacia los servicios públicos. Valoración y satisfacción en el periodo 2009-2011
6 references·0 citing·32 second hopsampled
Actitudes de la ciudadanía hacia los servicios públicos. Valoración y satisfacción en el periodo 2009-2011 (2014)Actitudes de la ciudadanía hacia los serv…Positive or Negative Policy Feedbacks? Explaining Popular Attitudes Towards Pragmatic Pension Policy Reforms (2012)Positive or Negative Policy F…Institutional Feedback and Support for the Welfare State: The Case of National Health Care (2010)Institutional Feedback and Su…Bridging bureaucracy and democracy in Europe: A comparative study of perceived managerial excellence, satisfaction with public services, and trust in governance (2010)Bridging bureaucracy and demo…Citizens, Accountability, and Service Satisfaction (2006)Citizens, Accountability, and…Public Attitudes toward Welfare State Policies: A Comparative Analysis of 24 Nations (2003)Public Attitudes toward Welfa…Sustaining State Welfare in Hard Times: Who Will Foot the Bill? (2001)Sustaining State Welfare in H…Work and motivation (1964)Inequity In Social Exchange (1965)A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)The impact of socio-economic background on satisfaction: evidence for policy-makers (2014)Conceptualizing and Explaining Bureauphobia: Contours, Scope, and Determinants (2016)Government for Leaving No One Behind: Social Equity in Public Administration and Trust in Government (2021)The three worlds of welfare capitalism (1990)The Three Worlds of Welfare Capitalism. (1991)Understanding Interaction Models: Improving Empirical Analyses (2005)Economic Equality and Social Welfare: Policy Preferences in Five Nations (2010)The democratic class struggle revisited (2015)The Discourse of Deservingness (2017)Institutions, Institutional Change and Economic Performance (1991)Increasing Returns, Path Dependence, and the Study of Politics (2000)Attitudes towards student support: How positive feedback-effects prevent change in the Four Worlds of Student Finance (2015)Conflictive preferences towards social investments and transfers in mature welfare states: The cases of unemployment benefits and childcare provision (2017)Beyond Positive and Negative: New Perspectives on Feedback Effects in Public Opinion on the Welfare State (2019)Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States. (1970)Prospect Theory: An Analysis of Decision under Risk (1979)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Misplaced Trust? Exploring the Structure of the E-Government-Citizen Trust Relationship (2010)Expectations, Disconfirmation, and Citizen Satisfaction with the US Federal Government: Testing and Expanding the Model (2012)The Democratic Costs of Size: How Increasing Size Affects Citizen Satisfaction with Local Government (2014)The Nature and Origins of Mass Opinion. (1993)Social Foundations of Postindustrial Economies (1999)The Institutional Logic of Welfare Attitudes: How Welfare Regimes Influence Public Support (2006)The Institutional Logic of Welfare Attitudes (2007)Context and Causal Mechanisms in Political Analysis (2009)Political Science and the Three New Institutionalisms (1996)The Broader Importance of Welfare Reform in South Africa (2002)Explaining the Determinants of Public Support for Cuts in Unemployment Benefits Spending across OECD Countries (2005)Always the Third Rail? (2009)
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References

  • 2003Public Attitudes toward Welfare State Policies: A Comparative Analysis of 24 Nations727 cited
  • 2006Citizens, Accountability, and Service Satisfaction149 cited
  • 2012Positive or Negative Policy Feedbacks? Explaining Popular Attitudes Towards Pragmatic Pension Policy Reforms143 cited
  • 2001Sustaining State Welfare in Hard Times: Who Will Foot the Bill?101 cited
  • 2010Institutional Feedback and Support for the Welfare State: The Case of National Health Care98 cited
  • 2010Bridging bureaucracy and democracy in Europe: A comparative study of perceived managerial excellence, satisfaction with public services, and trust in governance52 cited

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