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Total quality management and operational flexibility impact on hospitals performance: a structural modelling approach
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Total quality management and operational flexibility impact on hospitals performance: a structural modelling approach (2013)Total quality management and operational …Total Quality Management Approach for Malaysian SMEs: Conceptual Framework (2015)Total Quality Management Appr…Organizational Culture: Can It Be a Source of Sustained Competitive Advantage? (1986)The cornerstones of competitive advantage: A resource‐based view (1993)Dynamic capabilities and strategic management (1997)Unveiling the status of TQM-performance link in the private, public, and third sectors: a systematic review (2024)
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  • 2015Total Quality Management Approach for Malaysian SMEs: Conceptual Framework14 cited

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