The house of quality: Using QFD for instructional design in distance education

Abstract

This paper examines the use of Quality Function Deployment (QFD) methods for the design, development, and delivery of courses and programs through distance education. QFD is a methodology for ensuring that the needs of students provide the design basis for activity in organizations and that the assessment of quality is constantly related to student needs.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 28 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.