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Measures of Managerial Effectiveness in the Hotel Industry
2 references·0 citing·9 second hop
Measures of Managerial Effectiveness in the Hotel Industry (1989)Measures of Managerial Effectiveness in t…Developing behaviorally-anchored scales for evaluating job performance of hotel managers (1986)Developing behaviorally-ancho…Tracking the Critical Success Factors for Hotel Companies (1985)Tracking the Critical Success…The critical incident technique. (1954)Handbook of Industrial and Organizational Psychology. (1977)The Hotel and the Open Systems Model of Organisational Analysis (1993)Management of the change process in hotel companies (1998)An Exploratory Investigation into Behaviorally Based Success Characteristics of Foodservice Managers (2000)Critical Incident Technique (2007)Benchmarking in tourism and hospitality industries: the selection of benchmarking partners (2002)Predicting determinants of hotel success and development using Structural Equation Modelling (SEM)-ANFIS method (2017)The relationships of wine promotion, customer satisfaction, and behavioral intention: The moderating roles of customers' gender and age (2019)
this work references cited by second hop

References

  • 1985Tracking the Critical Success Factors for Hotel Companies102 cited
  • 1986Developing behaviorally-anchored scales for evaluating job performance of hotel managers20 cited

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