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Emotional labour and befriending in family support and child protection in Tower Hamlets
15 references·11 citing·41 second hop
Emotional labour and befriending in family support and child protection in Tower Hamlets (2002)Emotional labour and befriending in famil…7 Emotion in Organizations (2007)7 Emotion in OrganizationsThe over‐representation of Black children in the child protection system: possible causes, consequences and solutions (2000)The over‐representation of Bl…The assessment relationship: interactions between social workers and parents in child protection assessments (2000)The assessment relationship: …Reflections on risk in child protection: is it time for a shift in paradigms? (2000)Reflections on risk in child …Taking mothering seriously: the implications for child protection (1999)Taking mothering seriously: t…Discrimination in child protection work: recurring themes in work with Asian families (1999)Discrimination in child prote…Avoidance and confrontation: social work practice in relation to domestic violence and child abuse (1999)Avoidance and confrontation: …Rationale and Standards for the Systematic Review of Qualitative Literature in Health Services Research (1998)Rationale and Standards for t…Doing Your Research Project: A Guide for First-Time Researchers in Education and Social Science (1993)Doing Your Research Project: …Common mental disorders. A bio-social model (1993)Common mental disorders. A bi…The Emotional Labour of Nursing (1992)The Emotional Labour of Nursi…Circles of Care: Work and Identity in Women's Lives (1991)Circles of Care: Work and Ide…Gender, Race, and DSM-III: A Study of the Objectivity of Psychiatric Diagnostic Behavior (1988)Gender, Race, and DSM-III: A …MENTAL ILLNESS IN THE COMMUNITY: THE PATHWAY TO PSYCHIATRIC CARE (1981)MENTAL ILLNESS IN THE COMMUNI…Studies in Ethnomethodology. (1968)Studies in Ethnomethodology.The Conditionality of Trusting Caseworkers in the Social Services Sector – Insights from Germany and Denmark (2025)The Conditionality of Trustin…The Burnout Spiral: The Emotion Labor of Five Rural U.S. Foreign Language Teachers (2016)The Burnout Spiral: The Emoti…Informal help from family support workers for families in France (2016)Informal help from family sup…A qualitative study on the pros and cons of ethnically matching culturally and linguistically diverse (CALD) client families and child protection caseworkers (2012)A qualitative study on the pr…Social work the ‘art of relationship’: parents' perspectives on an intensive family support project (2011)Social work the ‘art of relat…Promoting mental health and psychological wellbeing in Children: a socio-cultural activity theory analysis of professional contributions and learning in a multidisciplinary team (2010)Promoting mental health and p…Determining the skills for child protection practice: emerging from the quagmire! 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(2001)An Interpersonal Approach to Emotion in Social Decision Making (2010)Creative Synthesis: Exploring the Process of Extraordinary Group Creativity (2014)The bright side of emotional labor (2015)An Institutional Theory perspective on sustainable practices across the dairy supply chain (2014)Interviewing as a Data Collection Method: A Critical Review (2014)Integrating Quantitative and Qualitative Data in Mixed Methods Research—Challenges and Benefits (2016)Gender differences in mental and physical illness: The effects of fixed roles and nurturant roles (1984)Agreement Between Parents' Reports and Adolescents' Self‐reports of Problem Behavior (1992)Rethinking Care Theory: The Practice of Caring and the Obligation to Care (2005)Geography and Ethics: Everyday Mediations Through Care and Consumption (2006)Care and Commitment in Ethical Consumption: An Exploration of the ‘Attitude–Behaviour Gap’ (2015)A simplest systematics for the organization of turn-taking for conversation (1974)Culture in Action: Symbols and Strategies (1986)Qualitative research: Methods in the social sciences (2006)Care = organisation + physical labour + emotional labour (1992)Trolley Dolly or Skilled Emotion Manager? 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this work references cited by second hop

References

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  • 20077 Emotion in Organizations1,035 cited
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  • 1993Common mental disorders. A bio-social model546 cited
  • 1991Circles of Care: Work and Identity in Women's Lives474 cited
  • 1988Gender, Race, and DSM-III: A Study of the Objectivity of Psychiatric Diagnostic Behavior326 cited
  • 2000The over‐representation of Black children in the child protection system: possible causes, consequences and solutions123 cited
  • 2000The assessment relationship: interactions between social workers and parents in child protection assessments118 cited
  • 1999Avoidance and confrontation: social work practice in relation to domestic violence and child abuse94 cited
  • 1999Taking mothering seriously: the implications for child protection86 cited
  • 2000Reflections on risk in child protection: is it time for a shift in paradigms?54 cited
  • 1999

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Discrimination in child protection work: recurring themes in work with Asian families
51 cited

Cited by

  • 2016The Burnout Spiral: The Emotion Labor of Five Rural U.S. Foreign Language Teachers135 cited
  • 2003Engaging parents and carers with family support services: What can be learned from research on help‐seeking?133 cited
  • 2011Social work the ‘art of relationship’: parents' perspectives on an intensive family support project38 cited
  • 2009Communication with parents in child welfare: skills, language and interaction35 cited
  • 2009Determining the skills for child protection practice: emerging from the quagmire!20 cited
  • 2012A qualitative study on the pros and cons of ethnically matching culturally and linguistically diverse (CALD) client families and child protection caseworkers16 cited
  • 2004COMMUNITY WORK AND PSYCHOSOCIAL PRACTICE — CHALK AND CHEESE OR BIRDS OF A FEATHER?15 cited
  • 2008Cross sector scoping study of family support workers in the children's workforce5 cited
  • 2016Informal help from family support workers for families in France4 cited
  • 2025The Conditionality of Trusting Caseworkers in the Social Services Sector – Insights from Germany and Denmark4 cited
  • 2010Promoting mental health and psychological wellbeing in Children: a socio-cultural activity theory analysis of professional contributions and learning in a multidisciplinary team2 cited