Article2011

Uses of Public Participation Geographic Information Systems Applications in E‐Government

98 citations0/0 files storedPublic Administration Review

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Geographic Information Systems Studies E-Government and Public Services Smart Cities and Technologies

Abstract

Despite significant growth in public participation GIS (PPGIS) literature since the 1990s, little engagement by e‐government scholars is evident in the extensive scholarly PPGIS debates. To fill this void, recent trends in PPGIS adoption by local governments are analyzed. Three waves of GIS are identified: desktop GIS, web GIS, and the Geospatial Web 2.0 platform. Such technological advancements have progressively eased GIS accessibility from expert users to ordinary citizens, accompanied by considerable growth in adopting PPGIS for traffic and transit, volunteered geographic information, and customer relationship management. However, limited use of PPGIS for higher levels of participation such as decision making is found. Barriers to PPGIS adoption for decision making seem less technological and more institutional.

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References

1969A Ladder Of Citizen Participation 20124 What Is Web 2.0? Design Patterns and Business Models for the Next Generation of Software 2007Citizens as sensors: the world of volunteered geography 1978The New Science of Management Decision 1988Information Technology and Organizational Change: Causal Structure in Theory and Research 2002The Evolution of E‐Government among Municipalities: Rhetoric or Reality?1991Information Technology and the Structuring of Organizations 2006Public Participation Geographic Information Systems: A Literature Review and Framework

Cited by

2013Connecting citizens and local governments? Social media and interactivity in major U.S. cities 2013Coproduction of Government Services and the New Information Technology: Investigating the Distributional Biases 2020Service Design and Citizen Satisfaction with E‐Government Services: A Multidimensional Perspective 2019Knowledge vacuum: An organizational learning dynamic of how e-government innovations fail 2012Situating the Adoption of VGI by Government 2014

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