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Approximations in finite-capacity multi-server queues by Poisson arrivals

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References

1970Inequalities in the Theory of Queues245 cited

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2009Pooling strategies for call center agent cross-training63 cited
1987Strong Convexity Results for Queueing Systems62 cited
1985

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Queueing models for a flexible machining station Part I: The diffusion approximation

58 cited

1983A Light-Traffic Theorem for Multi-Server Queues55 cited

1986Approximation of the queue-length distribution of an M/GI/s queue by the basic equations54 cited