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Price and delay competition between two service providers

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References

1992Game theory: analysis of conflict3,325 cited
1998Modeling Bounded Rationality1,042 cited
1998Modeling Bounded Rationality657 cited
1997Pricing, Production, Scheduling, and Delivery-Time Competition258 cited
1994Pricing and Delivery-Time Performance in a Competitive Environment188 cited

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2020Logistics service outsourcing choices in a retailer-led supply chain103 cited
2008Service Competition with General Queueing Facilities95 cited
2016Competition and Coordination in Two‐Tier Public Service Systems under Government Fiscal Policy84 cited
2008Service-Level Agreements in Call Centers: Perils and Prescriptions71 cited
2016Centralized versus Decentralized Competition for Price and Lead‐Time Sensitive Demand65 cited
2008Sensitivity of Optimal Capacity to Customer Impatience in an Unobservable M/M/S Queue (Why You Shouldn't Shout at the DMV)54 cited
2009Service Provider Competition: Delay Cost Structure, Segmentation, and Cost Advantage48 cited
2015Analysis of two-tier public service systems under a government subsidy policy44 cited
2012Pricing in Queues Without Demand Information44 cited
2013Optimal Uniform Pricing Strategy of a Service Firm When Facing Two Classes of Customers

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41 cited

2022On the Benefit of Privatization in a Mixed Duopoly Service System28 cited

2007Revenue management approach to stochastic capacity allocation problem28 cited

2013Price and speed decisions in customer-intensive services with two classes of customers26 cited

2016Price and lead time differentiation, capacity strategy and market competition24 cited

2013Outsourcing through competition: What is the best competition parameter?23 cited

2016Analysis of price competition in two-tier service systems23 cited