An empirical investigation of the China Quality Award causal model

Jun Yong Xiang · Zhen He · Yung Ho Suh · Jae Young Moon · Ya Fen Liu

22 citations0/0 files storedAsian Journal on Quality

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Management Systems and Quality Improvement Quality and Supply Management Quality and Management Systems

Abstract

Purpose – The purpose of this paper is to analyze the causal relationships among categories in the China Quality Award (CQA) model based on the Malcolm Baldrige National Quality Award model.

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1988On the Evaluation of Structural Equation Models 1991Structural Equations with Latent Variables.1982Out of the Crisis 1996Applications of structural equation modeling in marketing and consumer research: A review 1989An Instrument for Measuring the Critical Factors of Quality Management 1991The use of lisrel in validating marketing constructs 1999The relationship between total quality management practices and operational performance 1995The Impact of Quality Management Practices on Performance and Competitive Advantage

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