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Monitoring Trends in Student Satisfaction · Study

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ArticleMonitoring Trends in Student Satisfaction

Leonid Grebennikov2013

Article2013

Monitoring Trends in Student Satisfaction

Leonid Grebennikov · Mahsood Shah

52 citations·0/0 files stored·Tertiary Education and Management

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Higher Education Practises and Engagement Higher Education Research Studies Evaluation of Teaching Practices

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References

1986Experience and Education 1938Experience and Education.1994What Matters in College? Four Critical Years Revisited.1993The Antecedents and Consequences of Customer Satisfaction for Firms 1977Importance-Performance Analysis 1998A Dynamic Model of the Duration of the Customer's Relationship with a Continuous Service Provider: The Role of Satisfaction 2008Review of Australian Higher Education: final report 2011The International Journal of Management Education

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2010Quality assurance in post‐secondary education: the student experiencearticle · 11 shared references 2016Effect of student perceived service quality on student satisfaction, loyalty and motivation in Indian universitiesarticle · 7 shared references 2018Do Quality of Services and Institutional Image Impact Students’ Satisfaction and Loyalty in Higher Education?article · 7 shared references 2010Understanding the characteristics of effective professors: the student's perspectivearticle · 7 shared references 2012What matters mostarticle · 7 shared references 2012Using a Satisfaction Index to Compare Students’ Satisfaction During and After Higher Education Service Consumptionarticle · 7 shared references

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Year2013

Typearticle

Published2013-06-14

VenueTertiary Education and Management

ISSN-L1358-3883

Languageen

Citations52

Files0 public / 0

ShelfHigher Education Practises and Engagement

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doi10.1080/13583883.2013.804114

openalex_workW2090477137

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