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Usable guidelines for usable websites? An analysis of five e-government heuristics · Study

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ArticleUsable guidelines for usable websites? An analysis of five e-government heuristics

Marieke Welle Donker-Kuijer2010

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Articlegreen2010

Usable guidelines for usable websites? An analysis of five e-government heuristics

Marieke Welle Donker-Kuijer · Menno D.T. de Jong · Leo R. Lentz

60 citations·0/0 files stored·Government Information Quarterly

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E-Government and Public Services Usability and User Interface Design Information Architecture and Usability

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References

1977The Measurement of Observer Agreement for Categorical Data 2001Web content accessibility guidelines 1.0 2003Electronic Government at the Local Level: Progress to Date and Future Issues 2007The E-Government paradox: Better customer service doesn't necessarily cost less 2008Applying Web Usability Criteria for Vision-Impaired Users: Does It Really Improve Task Performance?2006Why E-government Usage Lags Behind: Explaining the Gap Between Potential and Actual Usage of Electronic Public Services in the Netherlands 2004Applying heuristics to accessibility inspections 2004User Needs and e-Government Accessibility: The Future Impact of WCAG 2.0

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Year2010

Typearticle

Published2010-04-19

VenueGovernment Information Quarterly

ISSN-L0740-624X

Languageen

Citations60

Files0 public / 0

ShelfE-Government and Public Services

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doi10.1016/j.giq.2010.02.006

openalex_workW2090787663

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