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End-User Involvement and Team Factors in Business Process Modeling

13 citations0/0 files storedHawaii International Conference on System Sciences (HICSS)

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Business Process Modeling and Analysis Software Engineering Techniques and Practices Model-Driven Software Engineering Techniques

Abstract

We study the impact of end-user involvement and team factors on model quality and consensus. By end-user involvement we mean the degree to which participants of a modeling session are involved in the active creation of models, i.e. the drawing of the diagram. We find that higher end-user involvement, facilitated by tool support, increases model quality. Complementary teams achieve better consensus than matched teams.

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1998Group Model Building: Facilitating Team Learning Using System Dynamics 1997Business Process Change: A Study of Methodologies, Techniques, and Tools*1998Group Model Building: Facilitating Team Learning Using System Dynamics.2000Group Support Systems: A Descriptive Evaluation of Case and Field Studies 1992A Business Case Framework for Group Support Technology 2005Factors and measures of business process modelling: model building through a multiple case study 2007Measuring similarity between semantic business process models 1997Integrated Support from Problem Structuring through to Alternative Evaluation Using COPE and V·I·S·A

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2014Towards a Subject-Oriented Evolutionary Business Information System

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