Articlehybrid2015

E-Banking in Pakistan: Issues and Challenges

8 citations0/0 files storedInternational Journal of Academic Research in Business and Social Sciences

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Digital Transformation in Financial Services Technology Adoption and User Behaviour Banking Sector Performance and Management

Abstract

Banking sectors are now moving to online banking services, which enable customers to get access to their accounts form their web enable computers to banking online system.The main purpose of this article is to describe the major issue and challenges in the development in online banking industry and also to show the application of electronic banking in Pakistan, through e-banking the banking sectors can reduce the operating cost and provide fast and more better services to their customers and can be survived for long.

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References

2004Internet banking in the UK: Why are there not more customers?2011E-banking: challenges and opportunities in the Greek banking sector 2006eTransQual: A transaction process-based approach for capturing service quality in online shopping 2003Challenges to Internet e-banking 2006The effect of automated service quality on bank financial performance and the mediating role of customer retention 2006Exploring security and comfort issues associated with online banking 2009E-Banking: Issues and Challenges

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