Providing cognitive support with technology-based warning systems

Michael S. Wogalter · Christopher B. Mayhorn

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Safety Warnings and Signage Public Relations and Crisis Communication Risk Perception and Management

Abstract

New and emerging technologies promise to revolutionize risk communication. The benefits of technology are discussed with regard to the components of a recently described warning process model. Examples are provided to illustrate how technology can potentially improve information accessibility and cognitive support. Design principles such as warning interactivity, dynamic modification and personalization are considered as potential applications of technology that should enhance warning effectiveness in future technology-based systems.

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References

1999Warnings and Risk Communication 1987Effectiveness of Warnings 2000Warning Research: An Integrative Perspective 1994Computers Graphics and Learning 1994Hazards associated with three signal words and four colours on warning signs 1993The Noticeability of Warnings on Alcoholic Beverage Containers 1998Set Phasers on Stun : And Other True Tales of Design, Technology, and Human Error 1996Warning design : a research prospective

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2012Warnings and Hazard Communications

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