SStudyAcademic Library

Dashboard Shelves Open access My library Review

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Real e-customer behavioural responses to free delivery and free returns · Study

ArticleShelves

ArticleReal e-customer behavioural responses to free delivery and free returns

Björn Lantz2013

Article2013

Real e-customer behavioural responses to free delivery and free returns

Björn Lantz · Klas Hjort

70 citations·0/0 files stored·Electronic Commerce Research

No readable copy stored yet — this record is metadata only.

Consumer Market Behavior and Pricing Supply Chain and Inventory Management Urban and Freight Transport Logistics

Abstract

No abstract was published for this record.

Citations in this library

Stored only when both papers are in the corpus — 70 citations exist upstream.

References

1962The Significance of Impulse Buying Today 1982Exploring marketing research 2001Consumer Behavior in Web-Based Commerce: An Empirical Study 2008Consumer Returns Policies and Supply Chain Performance 2001Remote Purchase Environments: The Influence of Return Policy Leniency on Two-Stage Decision Processes 1993Nonlinear Pricing 2011Online Impulse Buying: Understanding the Interplay between Consumer Impulsiveness and Website Quality 2009Customer behavior in electronic commerce: The moderating effect of e-purchasing experience

Cited by

2019The leniency of return policy and consumers’ repurchase intention in online retailing 2021A systematic review of e-tail product returns and an agenda for future research 2018Impacts of returns policy under supplier encroachment with risk-averse retailer 2015Understanding the causes of retail product returns 2020Modelling and prioritizing the factors for online apparel return using BWM approach 2021On packaging and product returns in online retail—Mailing boxes or sending signals?2019“Product + logistics” bundling sale and co-delivery in cross-border e-commerce 2020On the Value of Subscription Models for Online Grocery Retail

Details

Year2013

Typearticle

Published2013-05-01

VenueElectronic Commerce Research

ISSN-L1389-5753

Languageen

Citations70

Files0 public / 0

ShelfConsumer Market Behavior and Pricing

Identifiers

doi10.1007/s10660-013-9125-0

openalex_workW2095283155

Links

Imported from OpenAlex (CC0) — nothing here is generated.