Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Next Best Step and Expert Recommendation for Collaborative Processes in IT Service Management

7 references·4 citing·44 second hop

FromToDepth

this work references cited by second hop

References

2003Workflow mining: A survey of issues and approaches1,052 cited
2006Decision Mining in ProM298 cited
2008Supporting Flexible Processes through Recommendations Based on History192 cited
2004A case-based reasoning framework for workflow model management157 cited
2009On managing business processes variants125 cited
2009PROVIDING INTEGRATED LIFE CYCLE SUPPORT IN PROCESS-AWARE INFORMATION SYSTEMS123 cited
2010Self-adjusting Recommendations for People-Driven Ad-Hoc Processes49 cited

Cited by

2023Outcome-Oriented Prescriptive Process Monitoring based on Temporal Logic Patterns22 cited
2014Examining Adaptive Case Management to Support Processes for Enterprise Architecture Management22 cited
2015Next step recommendation and prediction based on process mining in adaptive case management21 cited
2012Leveraging Process-Mining Techniques15 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work