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Understanding the Internet of Things: A Conceptualisation of Business-to-Thing (B2T) Interactions
16 references·4 citing·44 second hop
Understanding the Internet of Things: A Conceptualisation of Business-to-Thing (B2T) Interactions (2015)Understanding the Internet of Things: A C…Proposals for Future BPM Research Directions (2014)Proposals for Future BPM Rese…Disruptive technologies: Advances that will transform life, business, and the global economy (2013)Disruptive technologies: Adva…Towards a theoretical framework of strategic decision, supporting capability and information sharing under the context of Internet of Things (2012)Towards a theoretical framewo…A review of customer relationship management: successes, advances, pitfalls and futures (2012)A review of customer relation…A method for taxonomy development and its application in information systems (2012)A method for taxonomy develop…Business Models for the Internet of Things (2011)Business Models for the Inter…The Impact of New Media on Customer Relationships (2010)The Impact of New Media on Cu…The changing landscape of supply chain management, marketing channels of distribution, logistics and purchasing (2006)The changing landscape of sup…Challenges and Opportunities in Multichannel Customer Management (2006)Challenges and Opportunities …Expression and meaning studies in the theory of speech acts (2005)Expression and meaning studie…New measurement scales for evaluating perceptions of the technology‐mediated customer service experience (2004)New measurement scales for ev…Workflow Patterns (2003)Workflow PatternsCritical Success Factors of CRM Technological Initiatives (2003)Critical Success Factors of C…Information Systems Development and Data Modeling: Conceptual and Philosophical Foundations (1997)Information Systems Developme…Completing the Loops (1995)Completing the LoopsHow To Do Things With Words (1975)How To Do Things With WordsExclusion and inclusion on business markets: Impacts of the Internet-Of-Things (IoT) (2024)Exclusion and inclusion on bu…IT-enabled organizational transformation: a structured literature review (2020)IT-enabled organizational tra…Von smarten Produkten zu smarten Dienstleistungen und deren Auswirkung auf die Wertschöpfung (2019)Von smarten Produkten zu smar…On the Design of Digitized Industrial Products as Key Resources of Service Platforms for Industrial Service Innovation (2017)On the Design of Digitized In…The magical number seven, plus or minus two: Some limits on our capacity for processing information. 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this work references cited by second hop

References

  • 1975How To Do Things With Words21,525 cited
  • 2003Workflow Patterns2,613 cited
  • 2005Expression and meaning studies in the theory of speech acts2,255 cited
  • 2010The Impact of New Media on Customer Relationships1,430 cited
  • 2013Disruptive technologies: Advances that will transform life, business, and the global economy1,238 cited
  • 2006Challenges and Opportunities in Multichannel Customer Management1,183 cited
  • 2012A method for taxonomy development and its application in information systems1,142 cited
  • 1997Information Systems Development and Data Modeling: Conceptual and Philosophical Foundations508 cited
  • 2004New measurement scales for evaluating perceptions of the technology‐mediated customer service experience419 cited
  • 2003Critical Success Factors of CRM Technological Initiatives360 cited
  • 2012A review of customer relationship management: successes, advances, pitfalls and futures197 cited
  • 2012Towards a theoretical framework of strategic decision, supporting capability and information sharing under the context of Internet of Things170 cited
  • 2006The changing landscape of supply chain management, marketing channels of distribution, logistics and purchasing125 cited
  • 2014Proposals for Future BPM Research Directions123 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1995Completing the Loops121 cited
  • 2011Business Models for the Internet of Things119 cited
  • Cited by

    • 2020IT-enabled organizational transformation: a structured literature review36 cited
    • 2017On the Design of Digitized Industrial Products as Key Resources of Service Platforms for Industrial Service Innovation9 cited
    • 2019Von smarten Produkten zu smarten Dienstleistungen und deren Auswirkung auf die Wertschöpfung9 cited
    • 2024Exclusion and inclusion on business markets: Impacts of the Internet-Of-Things (IoT)4 cited