The Effects of Management Information and ERP Systems on Strategic Knowledge Management and Decision-making

Ahmet UCAKTURK · Michel Villard

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ERP Systems Implementation and Impact Enterprise Management and Information Systems Corporate Governance and Management

Abstract

Today's enterprices require more information and communication in order to reduce costs under the current scarce resources, to shorten delivery time, to increase quality and product variety, in other words, are obligated to develop “an integrated information system”. Enterprise Resource Planning (ERP) systems help unleash the true potential of companies by integrating business and management processes. In this study, how and in what direction Enterprise Resource Planning Systems affect the decision of the upper and middle level managers of businesses together with the effects of ERP systems on strategic knowledge management to make enterprises more innovative and competitively advantaged, transformable, and decisions based on ERP systems will be investigated. As a result of literature review study, the role and the impacts of these systems on strategic information management and decision- making will be investigated with both global and local business application examples.

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References

1978The New Science of Management Decision 1960The new science of management decision.2000management information system 2002Investment in Enterprise Resource Planning: Business Impact and Productivity Measures 1993Experiences in Strategic Information Systems Planning*2001Financial impacts of enterprise resource planning implementations 1991Strategic information systems planning: myths, reality and guidelines for successful implementation 1989Information Technology and Organizational Change

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